ABA Operation Manager in Training (OMT)

Atlanta Autism Center

Conyers, GAFull-time

Behavioral Health Market Context

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Job Description

ompliance monitoring, facility maintenance, insurance authorizations, client intake, scheduling, communication, customer service, and budget awareness. The OM-T will participate in leadership meetings with the highest level of confidentiality and is expected to model professionalism and leadership in both appearance and communication.

Responsibilities
• Attend the assigned center daily and operate under the direct supervision of a training Operations Manager.
• Participate in all hands-on training activities across key systems (Catalyst, CentralReach, Paylocity) to build operational competency.
• Accept and apply feedback from the training OM and DCO to improve skills and professional development.
• Observe modeled procedures and practices and actively replicate them to build confidence and independence.
• Arrive promptly to assist with opening and closing procedures, becoming familiar with building access and security protocols.
• Support scheduling operations beginning in Week 3 of training, collaborating with the OM on daily and permanent staff/client scheduling needs.
• By Week 4, serve as the primary point of contact for staff call outs and independently manage daily schedule adjustments to ensure client coverage.
• Participate in two competency assessments: the first at Week 6, and a second at Month 3 to evaluate readiness for the AOM role.
• Analyze initial assessment data to identify skill gaps and direct training efforts toward targeted competency development throughout the training period.
• Gradually assume day-to-day operational tasks with increasing independence in preparation for transition into an AOM role.
• Maintain professionalism in appearance, communication, and behavior at all times, reflecting AAC leadership standards.
• Participate in leadership meetings, maintaining strict confidentiality and discretion regarding internal discussions.
• OM-T will be required to travel to other centers for coverage as needed.

Requirements
• Bachelor’s degree in business, psychology, or related field required
• Minimum of 3 years experience managing an ABA Center or healthcare operations
• Knowledge of ABA coding and billing practices
• Knowledge of ABA issues and terminology
• Computer skills including Google Workspace, Microsoft Office (including Excel), and relevant ABA software systems including CentralReach
• This is a full-time, on-site position

Qualifications

  • Bachelor’s degree in business, psychology, or related field required
  • Minimum of 3 years experience managing an ABA Center or healthcare operations
  • Knowledge of ABA coding and billing practices
  • Knowledge of ABA issues and terminology
  • Computer skills including Google Workspace, Microsoft Office (including Excel), and relevant ABA software systems including CentralReach
  • This is a full-time, on-site position

Benefits

    Responsibilities

    • The general duties of the Operations Manager in Training (OM-T) role exists to prepare individuals for promotion into an Operations Manager (OM) position at a current or future center
    • The OM-T will actively support daily operational functions while gaining comprehensive exposure to center management
    • Scope includes assisting with staff supervision, administrative HR support, compliance monitoring, facility maintenance, insurance authorizations, client intake, scheduling, communication, customer service, and budget awareness
    • The OM-T will participate in leadership meetings with the highest level of confidentiality and is expected to model professionalism and leadership in both appearance and communication
    • Attend the assigned center daily and operate under the direct supervision of a training Operations Manager
    • Participate in all hands-on training activities across key systems (Catalyst, CentralReach, Paylocity) to build operational competency
    • Accept and apply feedback from the training OM and DCO to improve skills and professional development
    • Observe modeled procedures and practices and actively replicate them to build confidence and independence
    • Arrive promptly to assist with opening and closing procedures, becoming familiar with building access and security protocols
    • Support scheduling operations beginning in Week 3 of training, collaborating with the OM on daily and permanent staff/client scheduling needs
    • By Week 4, serve as the primary point of contact for staff call outs and independently manage daily schedule adjustments to ensure client coverage
    • Participate in two competency assessments: the first at Week 6, and a second at Month 3 to evaluate readiness for the AOM role
    • Analyze initial assessment data to identify skill gaps and direct training efforts toward targeted competency development throughout the training period
    • Gradually assume day-to-day operational tasks with increasing independence in preparation for transition into an AOM role
    • Maintain professionalism in appearance, communication, and behavior at all times, reflecting AAC leadership standards
    • Participate in leadership meetings, maintaining strict confidentiality and discretion regarding internal discussions
    • OM-T will be required to travel to other centers for coverage as needed


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