Research Analyst (Social Media Investigator)

DigiStream Investigations is a fast-growing, premiere provider of investigative services across the U.S. and Ontario, Canada. We seek an inquisitive individual who is social media savvy and ready to use their scrolling skills for good.

As a Research Analyst, you will find and collect digital evidence in support of fraud investigations. You will conduct background and social media searches, create tactical logs for surveillance efforts, identify red flags, and deliver results critical to the overall success of each case.

Each case will be different. One day you could be archiving the latest TikTok dances, the next you could be researching the scene of a tragic accident.

Your Mission:
• Use the intel gathered in your investigations to collaborate with Evidence, Field Operations, and the Investigative Advisor, ensuring high quality results in fraud investigations.
• Compile digital evidence and social media data while achieving it for court use
• Write comprehensive investigative reports in an efficient manner
• Compose tactical logs for surveillance efforts
• Formulate Red Flag Analysis for clients as cases progress
• Input data to track case findings and billing for services
• Provide testimony in fraud cases as needed
• Other duties as assigned

Requirements:
• Bachelor’s degree in Criminal Justice, Psychology, History, Political Science or other writing-intensive major
• Ability to read, analyze, and interpret large amounts of information from social networking profiles, online forms and articles, court documents, and other resources
• Ability to navigate and use social networking websites, search engines, social networking aggregators, and various investigative platforms to find and render what is often very specific information
• Understanding of HIPAA and dedication to maintaining confidentiality of information
• Focus and time management skills for multi-tasking and adhering to strict deadlines
• Accountability for working under minimal supervision
• Typing speed of at least 40 WPM (with accuracy)
• Strong communication and research skills
• Willingness to learn and adapt to changes in the digital world

Details:
• NO PI LICENSE REQUIRED
• Must be able to commute to Oakland, CA.
• Schedule: Monday-Friday, 8:30am-5pm
• Entry level position with room to grow in a dedicated desktop promotional track
• Starting pay: $21/hour, raises at 90-day and annual performance reviews
• Paid time off accrual starting on your first day, benefits offered at 60, and 401k offered at six months
• In-office position during probationary period (90 days), hybrid or remote scheduling opportunity pending performance
• Conditions: sitting for extended periods, keyboarding, viewing computer monitor, Typing and viewing computer monitors for long periods of time, lifting up to 25 lbs.

The vibes at DigiStream:
• Encouragement to challenge yourself in your abilities, learn from others, and grow (professionally and personally).
• Opportunities to further education in the industry and develop professional skills through optional participation in our Leadership Development Program, Ladies Leadership Network, and Diversity Equity & Inclusion Group
• Commitment to building a supportive environment for employees to do meaningful work and build stable careers
• Active participation in the communities we serve at local, regional, national, and international levels through volunteerism, nonprofit partnerships, donations, and our focus on environmental sustainability
• Core Values of Excellence, Passion, Integrity, and Empathy
• Expressed employee appreciation and acknowledgement of individual successes

Pay: From $21.00 per hour

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid parental leave
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person