Customer Service Representative - Hybrid
Tops & Trends
Raleigh, NCFull-time and Part-time
Behavioral Health Market Context
Benefits
Competitive pay, Company Medical and Dental, Paid Holidays/PTO, 401K and Profit Sharing, Advancement Opportunities, Comprehensive Training
Qualifications
- •Successful candidates will bring a can do attitude and be well organized, efficient and able to multi-task
- •Strong communication and problem solving skills along with proficiency in Microsoft and Google suites are required
- •Candidates should have an exceptional work ethic and accountability and the ability to provide high level customer service and satisfaction
- •3+ years of prior customer service experience or equivalent required
- •Employees must have a valid driver's license and a clean driving record
- •2 more items(s)
Responsibilities
- •Answer multi-line phone system
- •Ability to assess customer needs, provide quotes and schedule work
- •Coordinating work flows between sales and production
- •Data entry into our HubSpot CRM
- •Schedule inbound and outbound vehicle deliveries
- •Perform customer service functions to support wholesale and retail customers
- •Ability to be hands on and work in a fast paced environment
- •Assist with quality control and final inspections
- •5 more items(s)
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