Center Administrative Lead

countability, Teamwork, Compassion, Collaboration, Stewardship, and Honesty

Our core competencies are: Demonstrating self-awareness, interpersonal savvy, communicates effectively, collaborates, decision quality, instills trust, ensures accountability, customer focus, drives results, and nimble learning

The Center Administrative Lead (CAL) is a highly visible presence within the clinic, providing real-time support and guidance to both clinical and administrative staff. This role plays a key part in setting and sustaining the tone and culture of the center and in ensuring staff and families have the support they need for success. In addition to providing administrative support, the COS supports the Regional Office Supervisor (ROS) and partners closely with Clinical Leadership to ensure smooth clinic operations, proactive staff support, and a safe, professional, and positive center environment.

What You’ll Do
• Be the Frontline Leader: Serve as the first point of contact for clients, staff, and visitors, ensuring a professional and supportive experience.
• Support Daily Operations: Manage phones, mail, supply inventory, records, and intake paperwork while ensuring consistent front desk coverage.
• Maintain Safety & Organization: Conduct daily walk-throughs, oversee incident reporting, and support emergency responses and facility issues.
• Engage with Staff: Conduct three daily “Management by Walking Around” (MBWA) check-ins, lead daily huddles, and provide real-time staff support.
• Build Culture & Community: Drive monthly themes, celebrations, and engagement activities while modeling professionalism and positivity.
• Coach & Oversee: Support audits, train and mentor admin staff, and collaborate with regional leadership on meetings and initiatives.

What We’re Looking For
• Strong organizational and time-management skills with the ability to multitask in a busy center environment.
• Excellent verbal and written communication; confident, professional presence.
• 1+ year of administrative, customer service, or operations experience (supervisory/leadership preferred).
• Bachelor’s degree preferred, but not required.
• Experience with HIPAA and client privacy policies highly valued.
• Reliable transportation and flexibility to support in-person center operations.

Why Join ALP?
• Take on a leadership role at the heart of center operations.
• Make a direct impact by supporting both staff and families every day.
• Be part of a supportive team that values collaboration, accountability, and compassion.
• Work for one of the nation’s leading ABA providers with opportunities to grow your career.

Autism Learning Partners supports a diverse workforce and is an Equal Opportunity Employer.

At Autism Learning Partners, we understand that culture is the foundation of who we are as a company and how we serve our clients, families, and employees. We are one of the nation's leading full-service ABA providers specializing in the treatment of autism and other developmental disabilities. Our broad thinking approach addresses the whole child by collaborating with doctors, therapists, families, schools, and specialists. Our goal is to work together to achieve the best possible outcome and progress through our commitment to Diversity, Inclusion, and Equity, which includes forming a DEI council, monthly trainings for senior clinical staff, national trainings, a monthly DEI newsletter, continual updates to our email signatures, education on topics like generational trauma and trauma-informed care, and always striving to provide the best care and comfort for our clients, families, and employees.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Application Question(s):
• To avoid potential conflicts of interest, please answer "Yes" to confirm that you do not have any immediate family members (child, spouse, parent, or sibling) receiving services from Autism Learning Partners, Children's Learning Connection, or A Is For Apple.

Education:
• Bachelor's (Preferred)

Experience:
• working in an office setting : 1 year (Preferred)
• working in any kind of medical office : 1 year (Preferred)
• HIPAA : 1 year (Preferred)

Work Location: In person