ABA Receptionist/Administrative Assistant

Monarh Center for Developmental Services is a client-centered ABA clinic dedicated to supporting individuals with autism and other developmental differences. Our team of compassionate professionals provides evidence-based therapy in a welcoming and supportive environment. We are seeking a friendly, organized, and dependable Receptionist to be the first point of contact for our clients and their families.

Responsibilities
• Greet clients and visitors in a warm and professional manner
• Answer and direct phone calls, take messages, and respond to inquiries
• Schedule and confirm appointments for therapists and clients
• Maintain accurate client records and update information as needed
• Collect and process co-pays or other payments as applicable
• Handle check-ins and check-outs for daily client sessions
• Coordinate with clinical staff to manage daily schedules and client flow
• Monitor and manage front office supplies and cleanliness
• Ensure HIPAA compliance in all client communications and record handling
• Support billing and administrative staff with data entry and document organization
• Perform general administrative tasks as needed

Qualifications
• High school diploma or equivalent; associate's degree preferred
• 1+ years of experience in a customer-facing or administrative role (healthcare/ABA preferred)
• Excellent interpersonal, communication, and organizational skills
• Strong attention to detail and ability to multitask in a fast-paced environment
• Proficient in Microsoft Office and/or scheduling software (experience with practice management systems a plus)
• Familiarity with HIPAA guidelines and confidentiality practices
• Friendly, patient, and compassionate demeanor

Preferred Skills
• Bilingual (e.g., Spanish, Armenian) is a plus
• Previous experience in a behavioral health, pediatric, or therapy setting
• Knowledge of ABA terminology or experience working with children with autism

Compensation & Benefits
• Competitive hourly rate/salary based on experience
• Health benefits (if full-time)
• Opportunities for training and career advancement
• Supportive and collaborative team environment

To Apply:

Please send your resume and a brief cover letter to [email protected]

Job Types: Full-time, Part-time

Pay: $21.00 - $24.00 per hour

Benefits:
• Health insurance

Work Location: In person