Privacy Policy

We collect information in various ways to provide and improve our Service. The information we collect may include:

When you register for the Service, subscribe, or engage with us directly, we may collect personal information such as:

• Name: Your full name.
• Email address: Used for communication and account management.
• Billing and payment information: Credit card or other payment details required to process transactions.

As part of our content optimization and management services, we analyze data from your website, including:

• Article content: The text, structure, and metadata of blog posts or other published content.
• Metadata: Keywords, categories, tags, authorship information, and other descriptive data related to the content.
• Performance data: Page views, engagement metrics (e.g., time on page, bounce rate), and historical data related to the articles.

We collect data about how you interact with the Service, such as:

• Activity logs: Dates and times of account activity, including article analysis and updates.
• Device information: Information such as IP address, browser type, and operating system.
• Cookies and tracking data: Information about how you navigate and use our website.

We use the information collected for the following purposes:

We use your personal and website data to operate, maintain, and deliver the Hipa.ai service, including:

• Analyzing your website’s articles and generating AI-powered content suggestions.
• Applying automatic updates to content when permitted by you.
• Providing customer support, troubleshooting, and responding to your inquiries.

We may use your contact details to:

• Send updates regarding your account, including changes to the Service or Terms of Use.
• Respond to inquiries or provide support through customer service.
• Send marketing communications, including newsletters or promotional offers (with an opt-out option available).

We use your payment information to process subscription fees, manage billing cycles, and notify you about any changes to your subscription. Your payment details are stored securely through our third-party payment processors.

We analyze website and usage data to:

• Improve our algorithms, services, and the overall user experience.
• Enhance our AI models to provide better content update suggestions.
• Monitor and analyze trends to ensure continuous improvement of the Service.

In certain cases, we may need to use your information to comply with legal obligations, such as:

• Responding to law enforcement requests or legal processes.
• Preventing fraud, security breaches, or other unlawful activities.

We take reasonable precautions to protect your personal information. We use commercially reasonable methods to secure your personal information, including encryption and secure socket layer technology (SSL). However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Specifically:

• Account information: Retained as long as your account is active.
• Website data: Retained for the duration of your subscription and periodically archived for service improvement.
• Payment data: Stored securely for billing purposes and retained as required by financial regulations.

You can request deletion of your account and associated data by contacting our support team. After account deletion, some information may be retained for legitimate business or legal purposes.

We do not sell, rent, or trade your personal information. We may share your data with third parties in the following circumstances:

We share data with trusted third-party providers who assist us in delivering the Service, such as:

• Payment processors: To handle subscription payments.
• Cloud hosting providers: For data storage and infrastructure services.
• Analytics providers: To help us understand and improve user interactions.

These third parties are only permitted to process your data in accordance with our instructions and are required to protect your data with appropriate security measures.

We may disclose your information to third parties if we believe such disclosure is necessary to:

• Comply with legal obligations or requests from governmental authorities.
• Protect our rights, privacy, safety, or property, or that of our users or the public.
• Enforce our Terms of Use or investigate potential violations.

If you are located outside the United States, please note that we may transfer your data to and process it in the United States or other countries where our service providers operate. These countries may have data protection laws different from those in your country. By using the Service, you consent to the transfer of your data to the United States or other jurisdictions.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy when it is transferred outside your jurisdiction.

We use cookies and similar technologies to enhance your experience on our website, analyze trends, and gather demographic information. Specifically:

We may disclose your information to third parties if we believe such disclosure is necessary to:

• Essential cookies: Necessary for the website to function and provide you with access to the Service.
• Performance cookies: Help us understand how users interact with the Service and improve performance.
• Marketing cookies: Used to deliver relevant advertisements and marketing communications.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect your experience and limit certain functionalities of the Service.

You have the following rights with respect to your personal information:

You can request access to the personal information we hold about you and ask us to correct any inaccuracies.

You may request the deletion of your account and associated data. We will process your request promptly, subject to any legal obligations we may have to retain the data.

You may opt-out of receiving marketing communications by clicking the unsubscribe link in marketing emails. Please note that you will continue to receive transactional emails related to your account and services.

To exercise any of these rights, please contact us at the contact information provided below.

Hipa.ai is not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will take steps to delete it promptly. If you believe we have collected information from a child under 13, please contact us at [email protected].

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. If we make significant changes, we will notify you by email or through the Service before the changes take effect. Your continued use of the Service after any such changes signifies your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the data we hold about you, please contact us at [email protected].