Pilot Study on Follow-Up of (Acutely) Suicidal Individuals From the Flemish Suicide Helpline

Sponsor
University Ghent
Study ID
NCT07343258
Status
Recruiting
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Conditions

  • Crisis Intervention
  • Suicidal Ideation and Behavior
  • Suicide

Eligibility Criteria

Sex
ALL
Age
18 Years - N/A
Healthy Volunteers
Accepted

Interventions

  • Callbacks from the Zelfmoordlijn 1813 — OTHER
    Callers of Zelfmoordlijn 1813 are called back after their initial conversation, in which they themselves contacted the Zelfmoordlijn 1813. The callbacks focus on crisis management at the Zelfmoordlijn 1813 and are not intended as a form of formal support. During the callback calls, the specific needs of the caller are addressed, tailored to the callback profile assigned by a call responder based on the initial call. There are three different callback profiles for callers: (1) those for whom the crisis call immediately focuses on creating safety, with the callback calls further reinforcing this safety, (2) those for whom the focus is on crisis management, with follow-up aimed at developing and implementing a Safety Plan, and (3) those who experience barriers to discussing their suicidal thoughts, with the callback conversations being used to facilitate the step towards professional help or to make suicide discussable within their own network or existing support services.

Study Details

This pilot study aims to assess the acceptance, feasibility, and added value of follow-up calls at the suicide helpline, Zelfmoordlijn 1813, in Flanders (Belgium). It serves as a crucial preparatory step in the development and implementation process of the callback methodology at Zelfmoordlijn 1813.

Key Dates

First listed
Jan 15, 2026
Start date
Jan 5, 2026
Status verified
Feb 2026
Primary completion
Sep 30, 2026
Completion
Sep 30, 2026

Study Design

Enrollment
98 participants (estimated)
Allocation
NA
Intervention model
SINGLE_GROUP
Primary purpose
PREVENTION

Arms

  • Experimental: Callers, responders and callback callers involved in callback conversations at Suicide Line 1813
    The main target group of this research are (acutely) suicidal individuals who contact Zelfmoordlijn 1813 by phone and consent to receive callback conversations followed by an interview to share their experiences. During the pilot study, a number of experienced call responders (i.e., trained volunteers of the Zelfmoordlijn 1813 who offer callers a callback trajectory) and callback callers (i.e., staff members of the CPZ who conduct the callback conversations) apply the callback methodology developed by the CPZ. Call responders and callback callers will also be interviewed to provide further insights into the callback methodology.

Primary Outcome Measure

Experiences of callers with receiving callbacks from the Zelfmoordlijn 1813 [ Time Frame: Callers will be interviewed 7-14 days after ending their callback trajectory. ]

Central Contacts

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