Bridges: A Digital Intervention to Increase Workplace Belonging

Part of paid clinical trials in Narragansett, Rhode Island.

Sponsor
Pro-Change Behavior Systems
Study ID
NCT07634432
Status
Completed

Conditions

  • Belonging
  • LGBTQ
  • Mental Health

Eligibility Criteria

Sex
ALL
Age
21 Years - N/A
Healthy Volunteers
Accepted

Interventions

  • Bridges — BEHAVIORAL
    Bridges is a digital behavioral intervention designed to support workplace belonging and well-being among LGBTQ+ employees. The program combines personalized text messaging with web-based educational content, self-reflection activities, self-assessment tools, and practical workplace strategies. Participants received tailored text messages throughout the 30-day intervention period and were provided access to an online platform containing interactive activities and resources. Program content focused on helping participants understand workplace belonging, reflect on workplace experiences, develop skills that support connection and inclusion, build confidence in addressing workplace challenges, and identify actionable steps to enhance belonging and well-being at work. The intervention was developed using behavior change science principles and a participatory design approach involving LGBTQ+ worker advisors.

Study Details

The purpose of this study is to evaluate Bridges, a digital program designed to support workplace belonging among LGBTQ+ employees. Belonging is an important part of health and well-being. People who feel accepted, valued, connected, and included often experience better mental and physical health. However, many LGBTQ+ individuals experience discrimination, stigma, exclusion, or isolation in workplace settings, which can negatively affect their sense of belonging and overall well-being. Bridges was developed to help LGBTQ+ employees build a stronger sense of belonging at work. The program combines personalized text messages with online activities, self-reflection exercises, practical workplace strategies, and opportunities to learn skills that may support connection, inclusion, and well-being. This study will enroll LGBTQ+ adults who are currently employed. Participants will use the Bridges program for approximately 30 days. During the study, participants will receive text messages and have access to online tools and activities. Participants will also complete surveys to assess their experiences, sense of workplace belonging, and feedback about the program. The primary purpose of this pilot study is to determine whether the Bridges program is feasible and acceptable to participants. Researchers will examine participant engagement with the program and satisfaction with its content and usability. The study will also explore whether participation in Bridges is associated with improvements in workplace belonging, well-being, and related outcomes. Information gathered from this study will be used to improve the program and guide future research on digital interventions designed to support belonging and well-being among LGBTQ+ employees.

Key Dates

Start date
Aug 14, 2025
Status verified
Jun 2026
Primary completion
Nov 22, 2025
Completion
Nov 22, 2025

Study Design

Enrollment
136 participants (actual)
Allocation
NA
Intervention model
SINGLE_GROUP
Primary purpose
SUPPORTIVE_CARE

Arms

  • Experimental: Bridges Intervention Pilot
    After completing the baseline assessment, all pilot participants will have access to the Bridges pilot program for 30 days. At the end of the 30 day pilot, they will be directed to the follow-up assessment.

Primary Outcome Measure

Percentage of participants who continued receiving text messages [ Time Frame: 1 month ]

Locations (1)

FacilityCityStateZIPSite coordinators
Pro-Change Behavior SystemsNarragansettRhode Island02882-3468-

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By research site
Pro-Change Behavior Systems· Narragansett, RI

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