AI-Supported Care Engagement for Next-step Delivery - Medicare Advantage

Part of paid clinical trials in Murray, Utah.

Sponsor
Intermountain Health Care, Inc.
Study ID
NCT07804095
Status
Enrolling By Invitation

Conditions

  • Patient Navigation
  • Population Health Management

Eligibility Criteria

Sex
ALL
Age
18 Years - N/A
Healthy Volunteers
Not accepted

Interventions

  • AI-Supported Rising-Risk Care Navigation — OTHER
    AI-supported proactive care navigation involves the generation of guideline-informed candidate care-navigation actions from protocol-authorized structured data, human-in-the-loop review by a nurse, and then delivery of the approved suggestion through existing care-management or clinical workflows. The nurse may accept, modify, reroute, or reject each candidate before participant outreach or care-team routing. Reassessment is planned approximately every 90 days and may change intervention delivery, but not assigned-group membership.

Study Details

ASCEND-MA is an embedded, health-services study of at-risk Medicare Advantage members attributed to Intermountain Health in Utah. Participants are quasi-randomized based on their medical-record-number parity to either AI-supported, nurse-reviewed proactive care navigation or usual care. The study will evaluate whether the program changes cumulative payor-paid healthcare spending over 12 months.

Key Dates

First listed
Sep 4, 2026
Start date
Aug 17, 2026
Status verified
Aug 2026
Primary completion
Nov 17, 2027
Completion
Nov 17, 2027

Study Design

Enrollment
9,906 participants (estimated)
Allocation
NON_RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH

Arms

  • Experimental: AI Supported Rising Risk Care Navigation
    Participants receive routine clinical care plus the AI Supported Rising Risk Care Navigation strategy. The strategy periodically assesses for care opportunities; every candidate nudge undergoes human clinical review before routing or outreach, and no outreach occurs when no clinically appropriate action is identified
  • No Intervention: Usual Care
    Participants receive routine clinical care and existing care-management services under standard eligibility and operating rules. The study introduces no AI-supported care-navigation nudges for this arm and withholds no otherwise available care because of assignment

Primary Outcome Measure

Cumulative payer-paid health care spending per participant [ Time Frame: 1 year ]

Locations (1)

FacilityCityStateZIPSite coordinators
Intermountain Health - ASCEND-MA Statewide CohortMurrayUtah84107-

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